Our reborn dolls are made from high-quality, soft silicone vinyl material to ensure the safety and odorlessness of the materials.

Our store offers various sizes, including 23-inch reborn dolls, 15-inch reborn dolls, 11-inch cute fashion dolls, and 7.28-inch ball-jointed dolls.

These dolls are suitable for children aged 3 and above or for collectors.

Yes, you can customize your doll product. You just need to contact our customer service through the chat button in the bottom left corner and provide them with your specific requirements.

The completion time for a custom order may vary depending on your specific requirements, but typically, it can be completed within 3-5 days.

We accept cash on delivery, credit card payments, and PayPal payments.

Yes, we support installment payments.

We can ship worldwide.

Shipping times can vary depending on your country/region, but typically, it takes around 5-8 days for North America and Europe.

We use air freight to ensure that your package is delivered to you as quickly as possible.

Click[here],enter your information to track your order.

We have a detailed return and exchange process. Please click[here]for more information.

Our products have passed most international safety standards, including 10P, ASTM, CPC, CPSIA, EN71, and UKCA. These materials are very safe for your child, and you can purchase with confidence. We also provide high-quality service!

• Prepare cleaning supplies: You will need some cleaning supplies, including warm water, mild baby soap, soft cotton balls, a soft brush, and a soft towel.
• Remove stains: If the reborn doll has stains, you can gently wipe them with warm water and baby soap. Use soft cotton balls or cloth to gently wipe, avoiding vigorous rubbing to prevent damage to details and paint.
• Clean hair: If the doll has hair, you can use warm water and baby shampoo to clean it gently. Avoid fully immersing the head in water to prevent damage to the head structure. Use a soft brush to comb the hair to keep it tidy.
• Maintain skin tone: To maintain the doll's skin tone, you can gently wipe it with a damp cloth and then pat it dry with a soft towel. Avoid excessive moisture to prevent water from seeping inside the doll.
• Avoid sunlight: The paint on reborn dolls may fade when exposed to direct sunlight for extended periods. Therefore, it is advisable to avoid placing the doll in direct sunlight for long durations.
• Storage and display: When not in use, it's best to store the reborn doll in a clean, dry, shaded, and dust-free place. You can use a sealed display case or bag to protect the doll.
• Regular inspection: Periodically inspect the doll to ensure that there are no loose parts or areas of damage. If necessary, you can seek professional assistance from a reborn doll artist for repairs and maintenance.

Certainly, you can click on the chat button in the bottom right corner, or you can send an email to us at:kaijensen@chimidoll.com

We are available 24 hours a day, 7 days a week.