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Privacy Policy

 

SECTION 1 - WHAT DO WE DO WITH YOUR INFORMATION?

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us, such as your name, address, and email address. When you browse our store, we automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system.

Email Marketing: With your permission, we may send you emails about our store, new products, and other updates.

SECTION 2 - CONSENT

How do we get your consent?

We obtain your consent when you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery, or return a purchase. We imply that you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to say no.

How do you withdraw your consent?

You may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us at kaijensen@chimidoll.com or mailing us at:

Poly + Bark
Unit C, 9/F Winning House, No.72-76 Wing Lok Street, Sheung Wan, Hong Kong
Phone: +1 (312) 687‑0423

SECTION 3 - DISCLOSURE

We may disclose your personal information if required by law to do so or if you violate our Terms of Service.

SECTION 4 - SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the e-commerce platform that allows us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application, on a secure server behind a firewall.

Payment:

Shopify stores your credit card data only as long as is necessary to complete your transaction. After that, your purchase transaction information is deleted. All direct payment gateways adhere to PCI-DSS requirements, ensuring the secure handling of credit card information by our store and its service providers.

SECTION 5 - THIRD-PARTY SERVICES

Third-party service providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us. This includes payment gateways and other payment transaction processors. We recommend that you read their privacy policies to understand how your personal information will be handled.

SECTION 6 - SECURITY

To protect your personal information, we take reasonable precautions and follow industry best practices. We encrypt your credit card information using secure socket layer technology (SSL) and store it with AES-256 encryption. Although no method of transmission over the Internet is 100% secure, we adhere to PCI-DSS requirements and implement additional generally accepted industry standards.

SECTION 7 - COOKIES

We use several cookies to optimize your experience on our site, including _session_id, _shopify_visit, _shopify_uniq, and others. These cookies track your session and store information about your cart contents.

SECTION 8 - AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use this site.

SECTION 9 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated.

QUESTIONS AND CONTACT INFORMATION

If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or simply want more information, contact our Privacy Compliance Officer at kaijensen@chimidoll.com or by mail at:

Poly + Bark
[Re: Privacy Compliance Officer]
Unit C, 9/F Winning House, No.72-76 Wing Lok Street, Sheung Wan, Hong Kong
Phone: +1 (312) 687‑0423